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Workshop Manual Technical Author

Workshop Manual Technical Author

Based at Daventry, Northamptonshire
Salary: TBD depending on experience

CAD-IT UK Ltd is seeking to fill a Workshop Manual Technical Author role. This role will be based at the CAD-IT facility in Northamptonshire on a permanent basis, working with an established Technical Publications team.

This opportunity is a perfect entry level role for graduate engineers looking to find a way into the automotive industry working with household name OEM’s and an established tier 1 supplier with a proven track record in developing our employees’ careers.

Your responsibilities working as a Workshop Manual Technical Author will include:

  • Analysing and documenting repair processes using CAD data and SRTD (Service Repair Time Database);
  • liaising as necessary with SST (Special Service Tool) developers, upstream service coordinators, automotive engineers, technicians and After Sales personnel to properly scope a given repair method;
  • time each service repair procedure using a selection of synthetic time elements;
  • once the method has been derived, use image manipulation software to annotate CAD images showing each step of the procedure. These are then uploaded to SRTD where they can be aligned with correct steps;
  • on the rare occasions where it is not possible to generate a procedure digitally then the author may be required to conduct a trial on a pre-production vehicle to make sure that methods are accurate and timed correctly.

We are looking for intelligent, proactive and process driven graduates (or individuals with other similar learning credentials) with good IT skills and first-hand experience of automotive workshop repairs, ideally as a dealer technician.

  • Hands-on vehicle workshop experience is key. Workshop Manual authoring in essence involves replicating workshop service operations in a digital engineering environment. Having a feel for realistic work parameters in service operations is a must.
  • Excellent communication and customer facing skills are essential. All of our engineers work directly with our customers.
  • A tenacious and can do approach to our (and their) business is imperative.
  • Excellent computer skills are important and experience of working in the 3D digital environment is helpful.
  • Use of CAD and CAD visualisation tools are an important part of the day-to-day role of a Workshop Manual Technical Author, but we do offer training in these areas.
  • First class organisational and project management skills; you will need to be organised because in time your responsibilities will include understanding and implementing how your work will interact with a vehicle programme’s product development lifecycle.
  • Ambition: we want you to be an active participant in a team focused on the quick development of skills that will enable CAD-IT UK to grow as a business and as a team.

Starting salary and supporting benefits are very competitive and, joining CAD-IT UK, you will be working within an engaging and supportive team environment which places clear focus on your needs and aspirations.

Application Engineer USA

Application Engineer USA

Country: USA
Location: Michigan - Midwest
Salary & Package: TBD
Job Type: Full time with travel

CAD-IT is a dynamic software sales and consulting company focusing primarily on industrial aftermarket and the SLM (Service Lifecycle Management) sector. We have a global reach and are partners with Siemens PLM, Cortona3D, Just Systems, CaseBank and Diginext.

We provide cutting edge expertise in technical publications solutions, content creation and management, working across a wide variety of industrial sectors.

Due to continued growth we are searching for additional staff to support our increasing presence in the USA - this Application Engineer role requires a highly competent industry professional, able to support the business, our customers and deliver a variety of support.

Expectations of the role:

  • Working closely with sales, take responsibility for all aspects of the technical sale and solution including:
    • Hosting meetings and influencing the customer’s technical requirements
    • Working with customers in a consultative manner to identify compelling value propositions
    • Using your deep technical knowledge, define a comprehensive technical solution
    • Presenting both to users and to management level people understanding the needs and value drivers for each audience
    • Being responsive to customer queries while managing your time efficiently
  • Knowledge of the Technical Publication’s IT landscape including Content Management, Publishing, 2D and 3D graphics
  • Knowledge and experience with the CAD-IT product portfolio including Teamcenter PLM
  • Specific knowledge of our target industries primarily in industrial and heavy machinery, automotive and energy
  • Contributes to the achievement of a sales, key account and overall business targets
  • Attend customer meetings with Sales personnel to understand customer needs
  • Bring customers up to date with CAD-IT products, services and relevant Value Propositions
  • Design and deliver customer demonstrations to illustrate Value Propositions
  • Contribute technical and product information in response to RFI/RFPs
  • Run seminars and workshops for Partner organizations as required
  • Create, present and deliver meetings/presentations/seminars and events as required
  • Act as a technical/solution contact for customers
  • Recognize and communicate opportunities to up-sell customers

Responsibilities:

  • Actively maintaining a depth of product knowledge in the CAD-IT product areas
  • Maintain awareness of relevant competitor products
  • Identify relationship between customer pains and challenges with CAD-IT products & solutions
  • Contributing to the generation and maintenance of product literature such as Value Propositions
  • Educating customers and partner organizations
  • Building and maintaining relationships with the customer throughout the project lifecycle
  • Provide and deliver product demos and presentations
  • Provide detailed expertise in creating technical and product solutions for specified needs
  • Significant knowledge of a product set, including:
    • competitive offerings
    • solutions enabled by the products
    • case studies of implementations
    • links to development teams and information on future product development.

Education and Experience:

  • Bachelor’s Degree or equivalent experience
  • 5 years’ experience in Technical Publications, Presales, Application Engineer.

Starting salary is very competitive and in joining CAD-IT you will be working within an engaging and supportive team which places clear focus on your needs and aspirations.

R&D Test Support Engineer

R&D Test Support Engineer

Location: Cranfield, Bedfordshire 

Salary: Dependent on experience

Job Type: Full time, permanent

Due to continued growth CAD-IT are looking for an Automotive R&D IT/IS Support Engineer to become part of an established team working for a global automotive OEM. This would be an ideal position for a person looking to increase their experience in supporting a varied portfolio of engineering analytical and design applications.

Key tasks:

  • IT / IS Support service for R&D Test Engineering in the Automotive Environment – including logging and progressing support calls
  • Management of Software Install and Maintenance – including upgrades and license management
  • Software asset management at European level
  • PC hardware and network infrastructure support
  • Data Management and archiving processes

Education:

  • Degree or Apprenticeship in a relevant field

Key Skills:

  • Must be good all-round IT capable, including networking, software install and upgrade
  • Strong Windows 7 / XP experience
  • Good working knowledge of Windows Server environment (both Windows Server 2008 and 2012)
  • Strong communication abilities – able to capture and evaluate faults / issues and progress to conclusion, while keeping all stakeholders aware of progress.
  • Full Driving License

Desirable experience

While not essential, experience of the following would be an advantage:

  • Microsoft Certification or equivalent industrial qualification
  • Understanding of Vehicle Test & Evaluation processes
  • Understanding of electronic or engine software test processes
  • Vector Software:
    • CANalyzer, CANStudio and CANoe
  • AVL Software:
    • CRETA, CAMEO, Cruise
  • National Instruments Software:
    • Diadem and Labview

Starting salary is very competitive and in joining CAD-IT you will be working within an engaging and supportive team environment which places clear focus on your needs and aspirations.

Teamcenter Consultant USA

Teamcenter Consultant USA

  • Location: USA
  • Based: Working from home but must be available for travel in the USA and abroad
  • Job type: Full time permanent employee preferred.
  • Status: US Citizen
  • Salary: Negotiable based on experience

CAD-IT is a dynamic consulting company based in the UK with a global reach, focusing primarily on Service Lifecycle Management (SLM). We are presently seeking a Teamcenter Consultant to work with our SLM team. In this role you will be a subject matter expert in Teamcenter. You will have substantial experience of using the Teamcenter tools, from administration, configuration, development, and upgrades. You must be a highly competent industry professional, able to support the business and our customers by delivering a variety of services.

Responsibilities
You will be responsible for supporting the PLM/SLM team providing support across both groups. Responsibilities also include working with the business during requirement capturing, and delivering cost effective, supportable technical application solutions that meet the business’s plans.

Essential Skills and Experience

The successful candidate will have the following skills and experience:

  • User Knowledge of Teamcenter, ideally from v10 upwards
  • Experience of codeless configuration using BMIDE
  • Experience of customization, such as Workflow Handlers
  • Working knowledge of Teamcenter implementations
  • Experience in Teamcenter architecture
  • Experience of administration modules such as Access Manager/Workflow Designer
  • Database and Systems admin experience
  • Experience of Information Systems and Server/Client Infrastructure
  • Experience of supporting software implementations and upgrades

Additional Desirable Skills

  • Excellent communication skills
  • Good UNIX and Windows server/client skills
  • Awareness of virtualisation
  • Ability to manage multiple tasks effectively
  • Not afraid to suggest new methods and processes where identified and ability to carry these through to proof of concept

Starting salary and supporting benefits are very competitive and you will be working with an engaging and supportive team which places clear focus on your needs and aspirations.

Recruitment & Administration Assistant

Recruitment & Administration Assistant 

Based at Daventry, Northamptonshire
Salary: Dependent on experience
Part-time/Flexible working

CAD-IT UK Ltd has an opportunity for a Recruitment & Administration Assistant to join its Operations Team, working with the Marketing & HR Manager and the Office Manager. This is a part-time role with opportunities to work additional hours when necessary.

The main purpose of this role will be to help facilitate the Company’s recruitment process including the following responsibilities:

  • Reviewing and understanding job descriptions and requirements
  • Carrying out candidate searches on various UK and US job sites and LinkedIn.
  • Posting advertisements for new positions.
  • Tracking and maintenance of candidates’ applications using our online Project Management tool.
  • Contacting candidates to arrange phone and face-to-face interviews, booking meeting rooms, and distributing relevant information to candidates as necessary. This will also involve calendar coordination with the interviewers.
  • Assisting with interview preparation, such as preparing test papers and setting up the interview room.
  • Working with the Marketing & HR Manager to promote new job roles on the company’s website and social media platforms.

Additional requirements of the role:

  • Assist the Office Manager with preparation for large meetings and events, for example organisation of catering, room planning and layout. This will also involve assisting with refreshments during the meeting or event and helping with post-event clear up.
  • Provide support as and when required to the Marketing & HR Manager and the Office Manager.
  • Provide administrative support as necessary to the wider team.
  • Occasionally answer incoming calls and assume other receptionist duties when needed.

The ideal candidate will demonstrate:

  • Computer literacy; this position requires a strong working knowledge of Microsoft Office applications particularly MS Word, and also email, Google Calendar/Outlook etc.
  • Recruitment experience; good familiarity with job advertising sites and social networking sites would be beneficial for this role.
  • Excellent communication and customer service skills.
  • Organisation and time management.
  • A charismatic, enthusiastic, motivated and 'can do' approach
  • Flexibility around working hours.

Starting salary and supporting benefits are very competitive and, joining CAD-IT UK, you will be working within an engaging and supportive team environment which places clear focus on your needs and aspirations.

Electrical Diagnostic Author

Electrical Diagnostic Author

Based in Daventry, Northamptonshire
Salary: Dependent on experience

CAD-IT UK Ltd are seeking to fill an Electrical Diagnostic Authoring role. Working with a prestigious OEM in the West Midlands at our Daventry site, you will join our Technical Publications team who deliver owner manuals, service repair methods, workshop manuals, illustrated parts catalogues and other dealer documentation.

We are looking for someone who has experience with Electrical Diagnostics or an experienced Automotive Electrician to join the team and become involved in writing, developing and delivering diagnostic documentation.

Expectations of this role

As an Electrical Diagnostic Author, you will be expected to support all aspects of diagnostic technical authoring, testing and solution development using the diagnostic software program used by our customer. We are looking for candidates who have attention to detail and excellent communication skills. You must interpret complex topics and deliver them in an easily understood and unambiguous way. The ability to multitask and balance frequently changing priorities is essential.

Essential Skills

  • Understanding of program development and integration
  • Use of Microsoft Office packages
  • An eye for detail and accuracy
  • Ability to diagnose faults in a logical and concise manner
  • Good communication skills with all business levels, from Directors to technical subject specialists in all business areas, in a global company
  • Produce documents using a combination of methods from various data sources
  • Engineering knowledge; be able to read and understand technical drawings, engineering processes and liaise with engineering personnel
  • A good understanding of how to behave in a professional customer-facing environment
  • Must have the ability to work as an individual and/or as part of a team

Desired but not essential:

  • Trained in Simplified Technical English
  • Diagnostics authoring experience
  • Experience of using 3D CAD or modelling software

Your responsibilities working as an Electrical Diagnostics Author will include:

  • To diagnose complex electrical faults based on an initial symptom / DTC
  • Manage and publish the content for intended use by dealer / technician

Starting salary and supporting benefits are very competitive and, joining CAD-IT UK, you will be working within an engaging and supportive team environment which places clear focus on your needs and aspirations.

Technical Author

Technical Author

Based in Daventry, Northamptonshire
Salary: Dependent on experience

CAD-IT UK Ltd is seeking to fill a Technical Author role. This role will be based at the CAD-IT facility in Northamptonshire on a permanent basis, working with an established Technical Publications team.

We are looking for someone who has had previous technical authoring experience in the following areas to join the team and become involved in developing, writing and delivering technical documentation:

  • Aerospace industry
  • Automotive
  • Rail / Rolling Stock
  • Or experience in a similar electro-mechanical Technical Author role

Expectations of this role

We write Dealer letters, warranty documents, and so on, using Plain English and we use Simplified Technical English (STE) for all procedural and descriptive documents. We are looking for a candidate that has a keen eye for detail and excellent communication skills. You must interpret complex topics and deliver them in an easily understood and unambiguous way. To multitask and balance priorities is desirable as these can change frequently. You need to write in an appropriate style depending on the intended audience for example: Dealers, customers or staff.

Essential Skills

  • Proficient in Microsoft Word (using document templates and styles) and Microsoft Excel
  • An eye for detail and accuracy in both writing and document formatting and layout
  • Write in a ‘tone’ for the target audience
  • Good communication skills with all business levels from Directors to technical subject specialists in all business areas, in a global company
  • Produce documents using a combination of methods from various data sources
  • Strong personal skills, able to work individually and/or within a team
  • Engineering knowledge, able to read and understand technical drawings, engineering processes and liaise with engineering personnel
  • A good understanding of how to behave in a customer-facing environment
  • If you have already had training in S1000D, Simplified Technical English, Adobe Illustrator, XMetaL or other relevant tools, it would be highly beneficial

Desired but not essential

  • Simplified Technical English (ASD-STE100)
  • Plain English
  • Using Adobe Acrobat Pro
  • Using 3D Modelling software
  • Knowledge of HTML and web editing
  • Graphics knowledge using Photoshop and Illustrator
  • Knowledge of commercial print processes and dealing with with printing companies
  • Knowledge of translation processes using external agencies and working with translated documents

Tasks

  • Service Communications: All Dealer facing documents including Service Bulletin, Service Actions, Policy Letters, etc.
  • Warranty Documentation: Maintenance of manufacturer and aftermarket Warranty documentation
  • Workshop Manual Procedures: Authoring procedures and using CAD modelled graphics to develop timed Workshop Manual procedures
  • Other Documentation: All other ‘ad-hoc’ publications as necessary. For example: Kit installation instructions, equipment operating instructions, diagnostic procedures, form design, etc.

Starting salary and supporting benefits are very competitive and, joining CAD-IT UK, you will be working within an engaging and supportive team environment which places clear focus on your needs and aspirations.

Apply now:

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For more information or to apply for any of our vacancies please send your CV to:
info@cadituk.com