Technical content · Smart factory · Service lifecycle

Smarter Technology.
More Efficient Operations.
Real Business Impact.

Delivering innovative technology solutions and expert services that help industrial businesses operate smarter and achieve more.

34+ years' experience          ISO 9001 & ISO 14001

Isometric illustration of a connected industrial workplace showing CAD-IT technical content, smart factory, Intelligence Hub, service lifecycle and VizLinx XR

Trusted by industrial businesses including

Ineos Automotive Logo
CDE logo
Vidrala logo
Clade logo
The Pudding Compartment Logo
Ideal Heating customer logo

What we do

Three areas of expertise, one connected product lifecycle.

As trusted consultants to leading industrial organisations and expert implementation partners for Siemens and Cortona3D, we help businesses identify the right solutions, integrate them effectively and turn technology investment into real operational value.

Technical Content

Turn complex product information into interactive 3D technical documentation, or take advantage of our outsourced technical authoring services.

Smart Manufacturing

Connect machines, systems and data to provide real-time insight, improve efficiency, reduce downtime and enable smarter, more productive operations. 

Service Lifecycle

Reduce complexity, increase uptime and boost service revenue with Service Lifecycle Management consultancy and technical implementation services.

Technical Content

Turn your CAD data into documentation
people can actually use.

Outdated manuals and inefficient authoring mean higher service costs and longer downtime. We reuse your existing 3D engineering data to create interactive technical publications that stay in step with the product.

Interactive 3D maintenance manual on a tablet showing an exploded assembly and a parts list

What we create

Parts catalogues

Maintenance & repair manuals

Work instructions

Training materials

Operation manuals

Cortona3D
RapidAuthor

A cost-effective authoring suite for producing parts catalogues, maintenance manuals, training materials and work instructions as 2D or 3D interactive content.

RapidAuthor for Teamcenter

Bring documentation into the Siemens Teamcenter environment so content stays up to date with every product change, by market, language or configuration.

Outsourced
technical authoring

A UK-based core team of technical authors that scales up or down with demand, clears backlogs and migrates legacy documentation into modern formats.

Smart Manufacturing

Smarter factories.
Stronger performance.

Connect your people, processes and machines with real-time data and actionable insights. Our smart manufacturing solutions and services help industrial businesses increase efficiency, reduce downtime and make smarter data-driven decisions.

Real-time visibility
Live status, OEE and alerts from every connected line.

Reduced downtime
Spot issues early and plan maintenance before failures.

Improved efficiency
Digital work orders and connected workers, not paper.

Smarter decision-making
Dashboards that turn shop-floor data into clear actions.

2 → 80+  connected plants in 18 months for CDE Group

MES and connected worker

Factorise MES

Manufacturing execution and connected-worker tools that digitise production on the shop floor.

┆  SHOP-FLOOR DATA ⇅ INSIGHT

Industrial IoT

Intelligence Hub

Powered by Siemens Insights Hub

Connect machines and systems, then turn their data into live dashboards, alerts and predictive maintenance.

Service Lifecycle

Make service a streamlined, revenue-generating operation.

From strategy to the tools your engineers and customers use every day, we help you improve first-time fix rates, cut repair costs and reduce equipment downtime.

Chart comparing typical margins: aftermarket services around 25% versus new equipment sales around 10%
Service engineer reviewing a 3D product model on screen to assess serviceability at the design stage

Service strategy & engineering

Serviceability, access and repair time assessed while the product is still on the drawing board.

Service bill of materials diagram linking PLM and ERP to service kits

Service lifecycle management

Technical implementation built around the service bill of materials.

Service portal on a tablet showing an interactive 3D parts list with add to order

PubLinx
Service Portal

Parts catalogues, manuals and ordering behind one login, always up to date.

Guided diagnostics app showing a technician the likely cause of a machine fault

AidLinx Guided Diagnostics

AI powered troubleshooting that leads technicians to the root cause faster.

VizLinx - Mixed Reality

See it.
Learn it.
Do it.

VizLinx puts your best engineer's know-how in front of every worker. Step-by-step instructions, part highlights and live data appear on the real equipment, built from the CAD you already have.

View through a VizLinx mixed reality headset with step-by-step instructions overlaid on real equipment

Customer results

Trusted on complex, high-value products.

Working with the team was an absolute pleasure, they were consistently attentive, collaborative, and adaptable throughout the process. The final solution reflects a genuine commitment to meeting client needs. This project's completion marks a significant achievement, and the lessons learned along the way will undoubtedly contribute to future successes for all involved.

RPRyan Patrosso
Williams International, 2025

Case study · Technical content and SLM

INEOS Automotive: an end-to-end service solution for the Grenadier 4x4

An integrated SLM solution connected to Teamcenter and ERP, with the service bill of materials at its heart and fully interactive 3D content throughout.

Read the case study →

2,000+
customers served
650
employees globally
19
global offices
ISO
9001 & 14001 certified

Let's talk

Let's talk about your requirements.

Every organisation has a unique set of requirements. Contact us to talk through yours and we'll put you in touch with the right specialist.

Speak directly with a specialist in your area

Free, no-obligation discovery call or demonstration

Clear next steps, whether or not we're the right fit

Technology and accreditation partners

Siemens Silver Expert Software Partner
Cortona3D partner logo
Factorise logo
ISO 9001 and ISO 14001 certified