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Service strategy & engineering
Give design-for-service a seat at the product development table.
Service costs are largely decided before a single part is made. Our service engineers evaluate and optimise your design while it's still virtual, so problems are designed out instead of carried through the product's whole life.
Automotive to agricultureWarranty-led insightDesign for remanufacture
Why design for service
Left as an afterthought, service becomes a cost trap.
A component that's hard to reach, a fastener that needs a special tool, a part that can't be replaced on its own: decisions like these are made in hours during design and paid for over decades in the field.
CAD-IT has a long history of working upstream with leading manufacturers, evaluating and optimising product design while it's still virtual. For OEMs, design-for-service delivers the efficiencies needed in a competitive market and real downstream cost savings.
01 · Serviceability
Serviceability assessed early
Our Service Evaluation and Repair Engineers (SERP) review access, tooling, repair times and ergonomics in the CAD model.
02 · Warranty
Warranty-led priorities
Warranty analysis focuses effort on the problem areas that cost most, before they reach production again.
03 · Sustainability
Remanufacture built in
Design-for-remanufacture built in alongside serviceability, supporting both regulation and circular revenue.
04 · Continuous improvement
Lessons fed forward
Findings feed back into future designs and modifications, so each programme starts from a better baseline.
Our approach
Five stages, from objectives to a better service strategy.
01 · Evaluate
Understand the goals
Your business, product and service objectives, and where service cost and downtime come from today.
02 · Design
Work in the design phase
We operate alongside your engineers so serviceability isn't compromised as the design matures.
03 · Test
Review and improve
Continuous testing and review to make sure service requirements are met.
04 · Implement
Author and support
We author the agreed service design and support implementation, ready for build.
05 · Monitor
Refine the strategy
We monitor results in service and recommend refinements to your future service strategy.
Before you invest in technology
Know which problem you're solving before choosing the tool.
Interactive technical publications, Industrial IoT and mixed reality can all transform service, but only if they target the right problem. A structured serviceability assessment tells you where each will pay back, and where a process change will do more than new software.
FAQs
Design for service, explained.
Want to go deeper? Read The gap between PLM and service is where your margin goes
Design out tomorrow's service costs today.
Tell us about the product or programme you're working on. We'll help you decide where a serviceability review would make the biggest difference.
Technology and accreditation partners
