Based: Daventry, Northamptonshire & Gaydon, Warwickshire – Hybrid Working

Type: Full-time, permanent

Salary: TBD based on experience + company benefits

Do you have a strong knowledge of modern vehicle systems? A high level of detail, writing, and presentation skills?

CAD-IT are seeking a Service Communications Engineer who will be the link between engineering and the Aftersales dealer network. Following the launch of new vehicles, technical scenarios are identified by engineering and communicated to the Service Communications team, should the dealer network require notification. You will be responsible for understanding, developing and authoring technical documentation with a particular focus on the end consumers within the dealer network.

You will join a business who deliver technical publications for a range of leading automotive, aerospace, rail, industrial, construction and agricultural manufacturing customers.

We are interested in dynamic, engaging individuals with relevant qualifications and/or experience in related software engineering, vehicle and master technician, electrical integration, mechanical, diagnostic, or technical documentation fields.

Who We’re Looking For:

· Highly detail orientated and able to prepare technical documentation to exacting quality standards.

· Eloquence – a high level of English language, writing, spelling and punctuation skills.

· Very good communication and professionalism to liaise with all levels of personnel.

· Organised and accustomed to managing multiple high-profile projects in parallel.

· Presentation skills – comfortable to prepare and present business cases to the senior team using Microsoft PowerPoint.

· Data analysis – advanced Excel user accustomed to analysing large datasets and transforming to varied reports / reviewable formats.

· Capable of reviewing engineering documents such as Design Note/Engineering Release and converting them to a format which can be consumed by non-engineers.

· Practical hands - on ability to conduct software updates and vehicle repair trials. Electric and Hybrid knowledge would be advantageous.

· Proactive, flexible, ability to work independently and solve problems to deliver solutions is essential.

· Technical authoring competence or experience would be advantageous.

· Experience with CAD, HTML, XML and authoring software is desirable. However, training can be provided.

Key Responsibilities:

· Information gathering – following a request for technical documentation, you must gather all relevant information and demonstrate an understanding of the topic.

· Technical documentation – produce and maintain documentation in the desired format based on the communication type against quality standards.

· Digital content – utilise illustrations, physical imagery, CAD and rendered graphics throughout technical documentation to provide the highest level of information delivery.

· Validation – confirm the information authored is correct through digital sign off and plan/execute physical validation where required.

· Communication – notify key stakeholders, present in detail where required and ensure that communication both internally and externally is clear and concise.

· Engineering Changes – react in a timely manner to update technical documentation following change always ensuring correctness.

· Deliver on time – meet deadlines against KPI’s and delivery of technical documentation vs legislative standards.

Why CAD-IT?

We are a software sales and consulting company focusing primarily on industrial aftermarket, Service Lifecycle Management (SLM), Industrial IoT and Augmented Reality application in Service. We are global partners with Siemens providing Service Business Strategy consultancy and support, Industry 4.0 for Service, outsourced technical publications support and digital transformation to industries globally.

We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job satisfaction, wellbeing and career progression are top of our list for our employees. Joining our dynamic, ambitious and friendly team you'll be empowered to fulfil your potential and be part of an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit.

We have an excellent Company Benefits package that focuses on employee reward and wellbeing:

· Private Medical Insurance

· Company pension

· 25 days annual leave + bank holidays

· Hybrid working

· Long Service Award scheme

· Enhanced maternity pay

· Subsidized eye tests

· CAD-IT Mental Health & Wellbeing Support Group

· CAD-IT Culture Committee

· Companywide and team social events, plus more

Location: North America - Remote working  

Employment Type: Full-Time, Permanent 

Salary: Competitive Salary + Commission Package (Negotiable Based on Experience) 

About CAD-IT:
CAD-IT is a global dynamic software sales and consulting company, specializing in Industry 4.0 solutions for service and manufacturing. We empower businesses with cutting-edge technologies like Service Lifecycle Management (SLM), Industrial IoT (Internet of Things), and Augmented Reality (AR). As trusted partners of Siemens PLM and Cortona3D, we also deliver proprietary CAD-IT solutions, business strategy consultancy, and digital transformation services. 

With a strong global presence, we are now looking for ambitious and driven Sales Executives to join our North America team. If you’re ready to take ownership of high-value business development and play a critical role in our growth story, we want to hear from you. 

What You’ll Do: 

As a Sales Executive, you will: 

• Drive New Business: Use direct methods (calls, meetings) and indirect approaches (networking) to identify, engage, and secure new clients. 

• Own the Sales Process: Manage the end-to-end sales journey, from prospecting to closing, ensuring seamless transitions to delivery teams. 

• Develop High-Value Partnerships: Secure enterprise-level deals that expand our market share and presence in North America. 

• Promote Products & Solutions: Actively sell our XR and IoT offerings, representing CAD-IT at Siemens events, trade shows, and conferences. 

• Deliver Exceptional Customer Experiences: Represent customer interests internally, manage expectations, and build lasting relationships. 

• Analyze & Adapt: Report on market trends, competitors, and sales performance to inform strategies and adapt to changing conditions. 

• Collaborate Across Teams: Work closely with Business Unit Heads and other CAD-IT departments to ensure alignment and success. 

About You: 

We’re looking for a results-driven professional with: 

• Proven Sales Success: A strong background in technical sales, particularly in software products, with a track record of achieving and exceeding quotas. 

• Enterprise Sales Expertise: Experience in acquiring and managing enterprise-level accounts, directly or through partners and networks. 

• Process-Driven Approach: A KPI-focused mindset and a structured method for achieving results. 

• Customer-Centric Focus: Exceptional communication skills and the ability to tailor approaches for diverse audiences. 

• Innovative Thinking: A creative, motivated attitude with a passion for selling and building meaningful connections. 

Why CAD-IT? 

At CAD-IT, we value innovation, collaboration, and excellence. By joining our team, you’ll benefit from: 

• Competitive Rewards: A comprehensive salary and commission package. 

• Supportive Environment: Work alongside a team of PLM professionals who prioritize collaboration and success. 

• Career Growth: Clear paths for professional development and progression. 

• Inclusive Culture: A dynamic, ambitious, and friendly workplace that values diversity and hard work. 

• Company Benefits package with a focus on employee rewarding and Employee Wellbeing including: 

• Medical Insurance 

• 401K scheme 

• Hybrid working 

• 20 
  days annual leave + bank holidays 

• Long Service Award scheme 

• Subsidized eye care 

• Enhanced Maternity pay 

• CAD-IT Mental Health & Wellbeing Support Group 

• CAD-IT Culture Committee 

• Companywide and team social events, plus more! 

If you’re passionate about innovation, motivated by results, and eager to make an impact in a fast-paced, high-growth environment, we’d love to hear from you.  

Location: UK – Hybrid remote working  

Employment Type: Full-Time, Permanent 

Salary: Competitive Salary + Commission Package (Negotiable Based on Experience) 

About CAD-IT: 
CAD-IT is a global dynamic software sales and consulting company, specializing in Industry 4.0 solutions for service and manufacturing. We empower businesses with cutting-edge technologies like Service Lifecycle Management (SLM), Industrial IoT (Internet of Things), and Augmented Reality (AR). As trusted partners of Siemens PLM and Cortona3D, we also deliver proprietary CAD-IT solutions, business strategy consultancy, and digital transformation services. 

With a strong global presence, we are now looking for ambitious and driven Sales Executives to join our team. If you’re ready to take ownership of high-value business development and play a critical role in our growth story, we want to hear from you. 

What You’ll Do:

As a Sales Executive, you will: 

• Drive New Business: Use direct methods (calls, meetings) and indirect approaches (networking) to identify, engage, and secure new clients. 

• Own the Sales Process: Manage the end-to-end sales journey, from prospecting to closing, ensuring seamless transitions to delivery teams. 

• Develop High-Value Partnerships: Secure enterprise-level deals that expand our market share and presence in North America. 

• Promote Products & Solutions: Actively sell our XR and IoT offerings, representing CAD-IT at Siemens events, trade shows, and conferences. 

• Deliver Exceptional Customer Experiences: Represent customer interests internally, manage expectations, and build lasting relationships. 

• Analyze & Adapt: Report on market trends, competitors, and sales performance to inform strategies and adapt to changing conditions. 

• Collaborate Across Teams: Work closely with Business Unit Heads and other CAD-IT departments to ensure alignment and success. 

About You: 

We’re looking for a results-driven professional with: 

• Proven Sales Success: A strong background in technical sales, particularly in software products, with a track record of achieving and exceeding quotas. 

• Enterprise Sales Expertise: Experience in acquiring and managing enterprise-level accounts, directly or through partners and networks. 

• Process-Driven Approach: A KPI-focused mindset and a structured method for achieving results. 

• Customer-Centric Focus: Exceptional communication skills and the ability to tailor approaches for diverse audiences. 

• Innovative Thinking: A creative, motivated attitude with a passion for selling and building meaningful connections. 

Why CAD-IT? 

At CAD-IT, we value innovation, collaboration, and excellence. By joining our team, you’ll benefit from: 

• Competitive Rewards: A comprehensive salary and commission package. 

• Supportive Environment: Work alongside a team of PLM professionals who prioritize collaboration and success. 

• Career Growth: Clear paths for professional development and progression. 

• Inclusive Culture: A dynamic, ambitious, and friendly workplace that values diversity and hard work. 

Company Benefits package with a focus on employee rewarding and Employee Wellbeing including: 

• Private Medical Insurance 

• Stakeholder pension 

• Hybrid working 

• 25 days annual leave + bank holidays 

• Long Service Award scheme 

• Subsidized eye care 

• Enhanced Maternity pay 

• CAD-IT Mental Health & Wellbeing Support Group 

• CAD-IT Culture Committee 

• Companywide and team social events, plus more! 

If you’re passionate about innovation, motivated by results, and eager to make an impact in a fast-paced, high-growth environment, we’d love to hear from you.  

Location: North America – remote working  

Status: Full time permanent employee  

Remuneration: Competitive Salary + Commission Package (Negotiable Based on Experience) 

At CAD-IT, we're a dynamic global software sales and consulting company at the forefront of Industry 4.0, specializing in service and manufacturing solutions. Our expertise spans Service Lifecycle Management (SLM), Industrial IoT (Internet of Things), and Augmented Reality. We are global partners with Siemens PLM and Cortona3D, and we also offer a range of proprietary solutions. 

Beyond software, we provide strategic business consultancy and engineering support, including outsourced technical publications and digital transformation services. Our mission is to drive innovation and efficiency across industries worldwide. 

To expand our global footprint, we're looking for experienced Business Development professionals who can significantly impact our growth by selling our cutting-edge solutions and services. If you're passionate about technology and eager to make a difference, CAD-IT is the place for you! 

Expectations & measures of success in this role: 

• Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking to seek out and win business from new clients. 

• You should possess high intellectual curiosity with the drive and initiative to be a self-starter. The successful candidate will have excellent communication skills and be experienced at tailoring approach and messaging to customers and situation. 

• Represent the customers interests internally and manage customer expectations in conjunction with delivery capabilities to ensure a smooth customer experience and high degree of engagement 

• High value business development: winning enterprise level and significant value business to ensure the continued development of our market share in the region  

• Own the full Sales lifecycle at the customer and be the primary point of contact and escalation for the customer. 

• Pro-active sales activities of SLM and PLM products and services:  

• searching for and developing key accounts 

• participate in the organising events and promoting CAD-IT at conferences, trade shows and Siemens events. 

• ensuring excellent customer care and service through the presentation of products to new clients and interested parties. 

• Identifying, suggesting and facilitating any necessary changes or strategic redirection to ensure the success of our Sales operations  

• Project planning and managing of resources: ensuring both client expectations are met (or exceeded) and company efficiency and targets are achieved. 

• Regular reporting of the regional marketplace, including competitor updates and analysis.  

• Supporting the preparation of product presentations.  

• Close co-operation with the executive management.  

• Awareness and co-operation with other areas of the Group.  

• Additional tasks as issued by management.  

Qualifications & Experience: 

• Enterprise consultative sales experience is essential 

• Experience working directly and indirectly through partners to acquire, close and support joint accounts; exposure to Siemens partnering preferred 

• Technical software background, preferred in the PLM or Manufacturing space (Automation/IoT) or both. 

• Expert understanding of the sales qualification process 

• Demonstrable understanding of the closing process 

• Experience and understanding of complex enterprise software solutions 

• A process oriented, consultative sales approach – but not afraid to think outside the box 

• Structured and focused on operation methods as well as a strong strategic business understanding 

• Target oriented and proven record of success in generating new business 

• Innovative and motivating with excellent communication skills 

• Have a passion for selling 

The position directly reports to the CAD-IT senior management. Additional responsibilities include: 

• Routine status reporting  

• Reliable sales forecasting  

Why CAD-IT? 

At CAD-IT we’re passionate about innovation and collaboration. We prioritize job satisfaction, wellbeing, and career progression for our employees. 

• Empowerment: Fulfil your potential in an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit. 

• Dynamic Team: Be part of a dynamic, ambitious, and friendly team committed to growth and technical excellence.  

• Excellent Benefits: Enjoy a comprehensive benefits package focused on employee reward and wellbeing. 

Company Benefits: 

• Medical Insurance 

• 401K scheme 

• Remote working (work from home) 

• 20 days’ vacation + public holidays 

• Long Service Award scheme 

• Subsidised eye care 

• Enhanced maternity pay 

• CAD-IT Mental Health & Wellbeing Support Group 

• CAD-IT Culture Committee 

Our Approach: 

• Honest Engagement: We promote transparent client qualification and success based on trust and genuine benefits for all parties. 

• Competitive Remuneration: Benefit from competitive pay and clear development plans. 

• Collaborative Sales: Join a capable, well-supported team where sales are a collaborative and carefully planned activity. 

Be part of our journey towards growth and excellence. Apply now and make a real impact with us! 

Location: Hybrid remote working  

Status: Full time permanent employee  

Remuneration: Competitive Salary + Commission Package (Negotiable Based on Experience) 

At CAD-IT, we're a dynamic global software sales and consulting company at the forefront of Industry 4.0, specializing in service and manufacturing solutions. Our expertise spans Service Lifecycle Management (SLM), Industrial IoT (Internet of Things), and Augmented Reality. We are global partners with Siemens PLM and Cortona3D, and we also offer a range of proprietary solutions. 

Beyond software, we provide strategic business consultancy and engineering support, including outsourced technical publications and digital transformation services. Our mission is to drive innovation and efficiency across industries worldwide. 

To expand our global footprint, we're looking for experienced Business Development professionals who can significantly impact our growth by selling our cutting-edge solutions and services. If you're passionate about technology and eager to make a difference, CAD-IT is the place for you! 

Expectations & measures of success in this role: 

• Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking to seek out and win business from new clients. 

• You should possess high intellectual curiosity with the drive and initiative to be a self-starter. The successful candidate will have excellent communication skills and be experienced at tailoring approach and messaging to customers and situation. 

• Represent the customers interests internally and manage customer expectations in conjunction with delivery capabilities to ensure a smooth customer experience and high degree of engagement 

• High value business development: winning enterprise level and significant value business to ensure the continued development of our market share in the region  

• Own the full Sales lifecycle at the customer and be the primary point of contact and escalation for the customer. 

• Pro-active sales activities of SLM and PLM products and services:  

• searching for and developing key accounts 

• participate in the organising events and promoting CAD-IT at conferences, trade shows and Siemens events. 

• ensuring excellent customer care and service through the presentation of products to new clients and interested parties. 

• Identifying, suggesting and facilitating any necessary changes or strategic redirection to ensure the success of our Sales operations  

• Project planning and managing of resources: ensuring both client expectations are met (or exceeded) and company efficiency and targets are achieved. 

• Regular reporting of the regional marketplace, including competitor updates and analysis.  

• Supporting the preparation of product presentations.  

• Close co-operation with the executive management.  

• Awareness and co-operation with other areas of the Group.  

• Additional tasks as issued by management.  

Qualifications & Experience: 

• Enterprise consultative sales experience is essential 

• Experience working directly and indirectly through partners to acquire, close and support joint accounts; exposure to Siemens partnering preferred 

• Technical software background, preferred in the PLM or Manufacturing space (Automation/IoT) or both. 

• Expert understanding of the sales qualification process 

• Demonstrable understanding of the closing process 

• Experience and understanding of complex enterprise software solutions 

• A process oriented, consultative sales approach – but not afraid to think outside the box 

• Structured and focused on operation methods as well as a strong strategic business understanding 

• Target oriented and proven record of success in generating new business 

• Innovative and motivating with excellent communication skills 

• Have a passion for selling 

The position directly reports to the CAD-IT senior management. Additional responsibilities include: 

• Routine status reporting  

• Reliable sales forecasting  

Why CAD-IT? 

At CAD-IT we’re passionate about innovation and collaboration. We prioritize job satisfaction, wellbeing, and career progression for our employees. 

• Empowerment: Fulfil your potential in an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit. 

• Dynamic Team: Be part of a dynamic, ambitious, and friendly team committed to growth and technical excellence.  

• Excellent Benefits: Enjoy a comprehensive benefits package focused on employee reward and wellbeing. 

Company Benefits: 

• Private Health Insurance 

• Stakeholder pension 

• Hybrid remote working  

• 25 days’ holiday + public holidays 

• Long Service Award scheme 

• Subsidised eye care 

• Enhanced maternity pay 

• CAD-IT Mental Health & Wellbeing Support Group 

• CAD-IT Culture Committee 

Our Approach: 

• Honest Engagement: We promote transparent client qualification and success based on trust and genuine benefits for all parties. 

• Competitive Remuneration: Benefit from competitive pay and clear development plans. 

• Collaborative Sales: Join a capable, well-supported team where sales are a collaborative and carefully planned activity. 

Be part of our journey towards growth and excellence. Apply now and make a real impact with us! 

Location: USA - remote working  

Status: Full time permanent employee  

Salary: Competitive Salary + Commission Package (Negotiable Based on Experience) 

CAD-IT is a vibrant and innovative software sales and consulting company, specializing in the industrial aftermarket, Service Lifecycle Management (SLM), Industrial IoT, and Augmented Reality applications in Service. As global partners with Siemens PLM and Cortona3D, we offer Service Business Strategy consultancy, Industry 4.0 solutions for Service, outsourced technical publications support, and digital transformation services to industries worldwide. 

We are on the lookout for an enthusiastic Account Manager to join our global Sales team. In this role, you will act as a client advocate and the main point of contact, fostering long-lasting, mutually beneficial relationships. Your mission will be to identify and provide the best products or services to meet each client's unique needs. 

The successful candidate will receive comprehensive training to become a subject matter expert in CAD-IT's services, products, and software solutions. We are seeking individuals with exceptional communication, IT, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized, with a knack for building rapport with clients. If this sounds like you, we would love to hear from you! 

Key Responsibilities: 

• The Account Manager needs to build rapport with customers and internal teams to identify a roadmap for Sales within the business. 

• Communicating with clients to understand their needs and explain product value.  

• Building relationships with clients based on trust and respect. 

• Identify and drive new business opportunities, seeking out & winning business from new and existing clients and developing key accounts within set targets.  

• Conduct regular account reviews to prove value and ROI 

• Pro-active upselling activities of SLM and PLM products and services. 

• Collaborating with internal departments to facilitate client need fulfilment. 

• Collecting and analysing data to learn more about consumer behaviour. 

• Maintaining updated knowledge of company products and services. 

• Resolving complaints and preventing additional issues by continuously improving processes. 

• Identifying industry trends. 

• Acting as a client advocate with a focus on improving the overall customer journey. 

Requirements of the role: 

• Bachelor’s degree or similar qualifications and/or experience in a Sales related field. 

• Experience of using Sales methodologies such as SPIN, SNAP or Challenger 

• Proven experience of managing corporate accounts and winning new business 

• Structured, disciplined, energetic, committed to individual and business improvement 

• Enterprise level Sales experience   

• A process oriented, consultative Sales approach  

• Experienced in managing a Sales operation would be beneficial  

• Structured and focused on operation methods as well as a strong strategic business understanding 

• Exceptional verbal and written communication skills. 

• Ability to collect, track, and analyse large amounts of data. 

• Excellent active listening skills. 

• Ability to build rapport and collaborate with others within the company and externally. 

• Understanding of consumer behaviours and industry trends. 

• An in-depth and up-to-date knowledge of our products and services (training will be given).  

Why CAD-IT?  

At CAD-IT we’re passionate about innovation and collaboration. We prioritize job satisfaction, wellbeing, and career progression for our employees.  

• Empowerment: Fulfil your potential in an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit.  

• Dynamic Team: Be part of a dynamic, ambitious, and friendly team committed to growth and technical excellence.   

• Excellent Benefits: Enjoy a comprehensive benefits package focused on employee reward and wellbeing.  

Company Benefits:  

• Medical insurance contribution   

• 401K scheme 

• Remote working  

• 20 days’ holiday + public holidays  

• Long Service Award scheme  

• Subsidised eye care  

• Enhanced maternity pay  

• CAD-IT Mental Health & Wellbeing Support Group  

• CAD-IT Culture Committee  

Our Approach:  

• Honest Engagement: We promote transparent client qualification and success based on trust and genuine benefits for all parties.  

• Competitive Remuneration: Benefit from competitive pay and clear development plans.  

• Collaborative Sales: Join a capable, well-supported team where sales are a collaborative and carefully planned activity.  

Be part of our journey towards growth and excellence. Apply now and make a real impact with us!