Job Archives

We are seeking to fill a Workshop Manual Technical Author role.


You will join a friendly and innovative team working with a global automotive manufacturer to deliver technical
publications, including user guides, owner manuals, service and repair methods, workshop manuals, illustrated
parts catalogues and dealer documentation.


This opportunity is perfect for an enthusiastic, passionate and process driven Graduate Engineer (or individuals
with other similar learning credentials) with good IT skills and first-hand experience of automotive workshop
repairs


What you’ll be doing:

  • Analysing and documenting repair processes using CAD data and SRTD (Service Repair Time Database);
  • Liaising as necessary with SST (Special Service Tool) developers, upstream service coordinators,
    automotive engineers, technicians and After Sales personnel to properly scope a given repair method;
  • Time each service repair procedure using a selection of synthetic time elements;
  • Using Cortona3D RapidAuthor tools with CAD data to create 3D animations to support each step of the
    procedure. These are then uploaded to the portal where they can be aligned with correct steps;
  • On the rare occasions where it is not possible to generate a procedure digitally then the author may be
    required to conduct a trial on a pre-production vehicle to make sure that methods are accurate and timed
    correctly.
  • Author Easy Repair Guide for the owners that would like to do the basics on the vehicle themselves.
    Your Skills and Experience
  • Hands-on vehicle workshop experience is key. Workshop Manual authoring in essence involves replicating
    workshop service operations in a digital engineering environment. Having a feel for realistic work
    parameters in service operations is a must.
  • Excellent communication and customer facing skills are essential. All our engineers work directly with our
    customers. A tenacious and can-do approach is imperative.
  • Excellent computer skills are important and experience of working in the 3D digital environment is helpful.
    Use of CAD and CAD visualisation tools are an important part of the day-to-day role of a Workshop
    Manual Technical Author, but we do offer training in these areas.
  • First class organisational and project management skills; you will need to be organised because in time
    your responsibilities will include understanding and implementing how your work will interact with a
    vehicle programme’s product development lifecycle.
  • Ambition: we want you to be an active participant in a team focused on the quick development of skills
    that will enable CADIT UK to grow as a business and as a team.
  • Why CAD-IT?
    We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job
    satisfaction, wellbeing and career progression are top of our list for our employees. Joining our dynamic,
    ambitious and friendly team you'll be empowered to fulfil your potential and be part of an inclusive culture that
    values diversity and rewards innovation, hard work, integrity, and merit. We have an excellent Company Benefits
    package that focuses on employee reward and wellbeing:
  • Private Medical Insurance
  • Company pension
  • 25 days annual leave + bank holidays
  • Long Service Award scheme
  • Enhanced Maternity pay
  • CAD-IT Mental Health & Wellbeing Support Group
  • Companywide and team social events, plus more!

Job Features

Job Title

Workshop Manual Technical Author

Salary

Negotiable based on experience + Benefits

Location

Hybrid working - Daventry, Northamptonshire / Gaydon, Warwickshire / Work from Home

Job Type

Permanent - Full time employee

We are seeking to fill a Workshop Manual Technical Author role. You will join a friendly and innovative team working with a global automotive manufacturer to deliver technicalpublications, including u...

Posted 3 weeks ago

CAD-IT UK Ltd are seeking a Vehicle Diagnostic Authoring role. to join a friendly and collaborative team, to develop, write and deliver technical documentation for a well-known automotive OEM.

You will join a business who deliver technical publications for a range of leading automotive, aerospace, rail, industrial, construction and agricultural manufacturing customers.

We are interested in dynamic, engaging individuals who have experience with vehicle diagnostics and a basic understanding of automotive electronic systems to join the team and become involved in writing, developing and delivering diagnostic documentation.

Expectations of this role:

As a Vehicle Diagnostic Author, you will be expected to support all aspects of diagnostic technical authoring, testing and solution development. We are looking for candidates who have attention to detail and excellent communication skills. You must interpret complex topics and deliver them in an easily understood and unambiguous way. The ability to multitask and balance frequently changing priorities is essential.

Essential Skills:

· Understanding of program development and integration

· Use of Microsoft Office packages

· An eye for detail and accuracy

· Ability to diagnose faults in a logical and concise manner

· Good communication skills with all business levels, from Directors to technical subject specialists in all business areas, in a global company

· Produce documents using a combination of methods from various data sources

· Engineering knowledge: be able to read and understand technical drawings, engineering processes and liaise with engineering personnel

· A good understanding of how to behave in a professional customer-facing environment

· Must have the ability to work as an individual and/or as part of a team

Desired but not essential:

  • Trained in Simplified Technical English
  • Diagnostics authoring experience
  • Experience of using 3D CAD or modelling software

Responsibilities:

  • To support the diagnosing of complex faults based on an initial symptom / DTC
  • To determine and author the process workflow required to resolve faults which will be implemented into a guided diagnostics system
  • Manage and publish the content for intended use by dealer / technician
  • Liaise with engineering stakeholders to gather information

Why CAD-IT?

We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job satisfaction, wellbeing and career progression are top of our list for our employees. Joining our dynamic, ambitious and friendly team you'll be empowered to fulfil your potential and be part of an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit. We have an excellent Company Benefits package that focuses on employee reward and wellbeing:

· Private Medical Insurance

· Company pension

· 25 days annual leave + bank holidays

· Hybrid working

· Long Service Award scheme

· Enhanced maternity pay

· Subsidized eye tests

· CAD-IT Mental Health & Wellbeing Support Group

· CAD-IT Culture Committee

· Companywide and team social events, plus more!

Job Features

Job Title

Vehicle Diagnostics Author

Salary

TBD based on experience + company benefits

Location

Gaydon, Warwickshire – Hybrid working

Job Type

Temp to Perm employee

CAD-IT UK Ltd are seeking a Vehicle Diagnostic Authoring role. to join a friendly and collaborative team, to develop, write and deliver technical documentation for a well-known automotive OEM. You wil...

Posted 3 weeks ago

CAD-IT are seeking a Technical Support Engineer to join the Aftersales Technical helpdesk team providing
technical support and assistance to a top automotive OEM worldwide dealer network.
Role Objectives:

  • Minimising time spent on workshop diagnostics, and reducing vehicle downtime
  • Preventing the need for customers to return to the dealership for the same issue
  • Supporting a Right First Time Fix approach
  • Playing a key role in lowering warranty costs through efficient use of replacement parts and labour
  • Collaborating closely with Quality, Product Development, and Manufacturing teams
  • Helping to reduce service-related ownership costs by optimising spare parts and labour usage
  • Striving to deliver industry-leading technical support and outstanding customer satisfaction
    Key Responsibilities
  • Provide technical support to franchised dealer technicians and regional service staff across all vehicle
    models, recommending diagnostic strategies to ensure Right First Time Fixes
  • Manage daily diagnostic vehicle cases via Spotlight (guided diagnostics system), interpret and qualify
    content, where necessary contacting the submitting Dealer Technician to review data to enhance
    understanding and improve the quality of submitted information and to provide diagnostic guidance to
    dealer technicians
  • Support vehicle software updates by advising technicians or initiating remote diagnostic connection to the
    vehicle
  • Authorise high-value part replacements to dealer network to assist in the control of warranty expenditure
  • Foster strong collaboration with After Sales, Problem Definition, and all internal and regional teams to
    maintain technical expertise and address field concerns
  • Liaise with Client Services to prioritise technical resolution of critical customer cases
  • Recommend improvements to Technical Publications for consistent improvement and evolution of
    technical content within the following:
    o Workshop Manual
    o Parts Manual
    o Owners’ Guides
    o Service Literature
    o Repair Operation Times/Man-Hour Schedules and Fault Codes, Accessory Fitting Instructions

    Who We’re Looking For
    Qualifications and Experience:
  • Self-motivated, organised, with a high attention to detail and dedication to consistently producing
    excellent quality work on time and on budget.
  • Extensive servicing, maintenance procedures and diagnostic experience
  • In-depth understanding of the Automotive sector
  • Computer & IT Literate
  • Automotive, electronics or equivalent education
  • Excellent written and verbal communication skills
  • A full clean driving license
    Skills:
  • (remote) Flashing and coding vehicle software
  • Diagnosing vehicles using AMDS, EvO Diag or similar OBD diagnostic equipment
  • Analysing vehicle log files incl DTC, Part number read, Mode 2,6 and 9 data
  • Ability to use interpret diagrams
  • Knowledge of CAN, LIN and Flexray protocols
  • Knowledge of using PicoScope or similar scope for vehicle diagnostics
  • Experience with High Voltage (EV or Hybrid vehicles) is preferred
    Why CAD-IT?
    We are a software sales and consulting company focusing primarily on industrial aftermarket, Service Lifecycle
    Management (SLM), Industrial IoT and Augmented Reality application in Service. We are global partners with
    Siemens providing Service Business Strategy consultancy and support, Industry 4.0 for Service, outsourced
    technical publications support and digital transformation to industries globally.
    We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job
    satisfaction, wellbeing and career progression are top of our list for our employees. Joining our dynamic,
    ambitious and friendly team you'll be empowered to fulfil your potential and be part of an inclusive culture that
    values diversity and rewards innovation, hard work, integrity, and merit. We have an excellent Company Benefits
    package that focuses on employee reward and wellbeing:
  • Private Medical Insurance
  • Company pension
  • 25 days annual leave + bank holidays
  • Hybrid working
  • Long Service Award scheme
  • Enhanced maternity pay
  • Subsidized eye tests
  • CAD-IT Mental Health & Wellbeing Support Group

Job Features

Job Title

Technical Support Engineer

Salary

TBD based on experience

Location

Gaydon, Warwickshire – Hybrid Working

Job Type

Temp to Perm employee

CAD-IT are seeking a Technical Support Engineer to join the Aftersales Technical helpdesk team providingtechnical support and assistance to a top automotive OEM worldwide dealer network.Role Objective...

Posted 3 months ago

Do you have a strong knowledge of modern vehicle systems? A high level of detail, writing, and presentation
skills?

CAD-IT are seeking a Service Communications Author who will be the link between engineering and the Aftersales dealer network. Following the launch of new vehicles, technical scenarios are identified by engineering and communicated to the Service Communications team, should the dealer network require notification. You will be responsible for understanding, developing and authoring technical documentation with a particular focus on the end consumers within the dealer network.

You will join a business who deliver technical publications for a range of leading automotive, aerospace, rail, industrial, construction and agricultural manufacturing customers.

We are interested in dynamic, engaging individuals with relevant qualifications and/or experience in related software engineering, vehicle and master technician, electrical integration, mechanical, diagnostic, or technical documentation fields.

Who We’re Looking For

  • Strong automotive system knowledge and hands on experience is a must. Electric and Hybrid knowledge would be an advantage.
  • Highly detail orientated and able to prepare technical documentation to exacting quality standards.
  • Eloquence – a high level of English language, writing, spelling and punctuation skills.
  • Very good communication and professionalism to liaise with all levels of personnel.
  • Organised and accustomed to managing multiple high-profile projects in parallel.
  • Presentation skills – comfortable to prepare and present business cases to the senior team using Microsoft PowerPoint.
  • Proactive, flexible, ability to work independently and solve problems to deliver solutions is essential.
  • Technical authoring competence or experience would be advantageous.
  • Experience with CAD, HTML, XML and authoring software is desirable. However, training can be provided.

Key Responsibilities

  • Information gathering – following a request for technical documentation, you must gather all relevant information and demonstrate an understanding of the topic.
  • Technical documentation – produce and maintain documentation in the desired format based on the communication type against quality standards.
  • Digital content – utilise illustrations, physical imagery, CAD and rendered graphics throughout technical documentation to provide the highest level of information delivery.
  • Validation – confirm the information authored is correct through digital sign off.
  • Communication – notify key stakeholders, present in detail where required and ensure that communication both internally and externally is clear and concise.
  • Engineering Changes – react in a timely manner to update technical documentation following change always ensuring correctness.
  • Deliver on time – meet deadlines against KPI’s and delivery of technical documentation vs legislative standards.

Why CAD-IT?

We are a software sales and consulting company focusing primarily on industrial aftermarket, Service Lifecycle Management (SLM), Industrial IoT and Augmented Reality application in Service. We are global partners with Siemens providing Service Business Strategy consultancy and support, Industry 4.0 for Service, outsourced technical publications support and digital transformation to industries globally.

We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job satisfaction, wellbeing and career progression are top of our list for our employees. Joining our dynamic, ambitious and friendly team you'll be empowered to fulfil your potential and be part of an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit. We have an excellent Company Benefits package that focuses on employee reward and wellbeing:

  • Private Medical Insurance
  • Company pension
  • 25 days annual leave + bank holidays
  • Hybrid working
  • Long Service Award scheme
  • Enhanced maternity pay
  • Subsidized eye tests
  • CAD-IT Mental Health & Wellbeing Support Group
  • CAD-IT Culture Committee
  • Companywide and team social events, plus more!

Job Features

Job Title

Service Communications Author

Salary

TBD based on experience + company benefits

Location

Daventry, Northamptonshire & Gaydon, Warwickshire – Hybrid Working

Job Type

Full-time, permanent

Do you have a strong knowledge of modern vehicle systems? A high level of detail, writing, and presentationskills? CAD-IT are seeking a Service Communications Author who will be the link between engin...