Automotive Owner Handbook Author

CAD-IT are seeking to fill an Owner Content Author role for a project with an automotive customer.  

This opportunity is perfect for an enthusiastic, passionate and process driven individual with good IT skills and first-hand experience of automotive publications and/or documentation, ideally with a background in authoring similar content. 

Responsibilities 

• You will produce a handbook specifically for the owner. These documents are written in plain English and would be translated into multiple languages and formats.  

• The purpose of owner literature is to inform the user how to use systems, understand symbols, complete procedures the owner may be required to perform, provide contact details, technical information, service details and vehicle recovery information (supplied to the recovery agent). 

• Your responsibilities working as a Owner Content Author will likely include: 

• Owner Manual – this is the main publication from which the others can be derived, printed and digitally delivered, in all required languages 

• Service Record – required in some countries without (OSH) online service history, printed delivery, multiple languages 

• Vehicle Specific Guide – High performance use, off road use etc. 

Skills & Experience 

• Excellent communication and customer facing skills are essential. A tenacious and can do approach to our (and their) business is imperative. 

• Excellent computer skills are important and use of CAD and CAD visualisation tools are an important part of the role, but we do offer training and mentoring in these areas. 

• First class organisational and project management skills; you will need to be organised because in time your responsibilities will include understanding and implementing how your work will interact with a vehicle programme’s product development lifecycle. 

• Ambition: we want you to be an active participant in a team focused on the quick development of skills that will enable CAD-IT UK to grow as a business and as a team.   

Why CAD-IT?  

We are a software sales and consulting company focusing primarily on industrial aftermarket, Service Lifecycle Management (SLM), Industrial IoT and Augmented Reality application in Service. We are global partners with Siemens providing Service Business Strategy consultancy and support, Industry 4.0 for Service, outsourced technical publications support and digital transformation to industries globally.  

We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job satisfaction, wellbeing and career progression are top of our list for our employees. Joining our dynamic, ambitious and friendly team you’ll be empowered to fulfil your potential and be part of an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit. We have an excellent Company Benefits package that focuses on employee reward and wellbeing:  

• Private Medical Insurance 

• Company pension 

• 25 days annual leave + bank holidays 

• Hybrid working  

• Long Service Award scheme 

• Enhanced maternity pay  

• Subsidized eye tests 

• CAD-IT Mental Health & Wellbeing Support Group 

• CAD-IT Culture Committee 

• Companywide and team social events, plus more!