How to meet EV industry standards for Emergency Response Guides 

First of all, what are emergency response guides?  Emergency Response Guides (ERG) provide essential safety-related information for a product, in this instance Electric Vehicles all in one place. They act as an enabler for the First and Seconder responders to be to apply fast and efficient action, as well as providing the response team with … Read more

Why do we use Standard Technical English (STE) in our Technical Documentation?

Why do we use Standard Technical English (STE) in our Technical Documentation?  By James Holden English serves as the international language of science and technology but not the native language of readers of technical documentation. The presence of complex sentences and limited knowledge of the English language can leave the reader confused. Due to the … Read more

How to Guide: Importing data into RapidAuthor (Standalone)

How to Guide: Importing data into RapidAuthor (Standalone)  By Dominic Santoro FAQs How long does importing take?  The initial import will take a few seconds to a few minutes depending on the size of the assembly.  How to add a parts list?  Initially when the CAD data is brought in the parts list data is … Read more

Traditional Authoring vs. 3D Technical Publications with PLM  By Kutay Can Yinanc As the number of complex products increases, technical documentation has become more important for companies and customers than before. Publications increase the efficiency of technical products and support internal / external product development and organizational decision-making. On the other hand, comprehensive technical content … Read more

Taking your Aftermarket Servicing to the next level

Taking your Aftermarket Servicing to the next level. Not only can improved Aftermarket Servicing enhance customer satisfaction, but the Aftermarket service function of your business holds huge revenue potential. According to Deloitte, Aftermarket Services have 25% margin vs 10% on new equipment sales. As your new orders inevitably plateau with time, maintenance volumes in-turn will … Read more