The In-House vs. Outsourcing Dilemma: Making the Right Choice

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Should you build an internal team of technical writers or outsource the creation of your technical documentation to a third party?

The value of top-tier Technical Documentation cannot be overstated. It is not just essential to your business, it’s a competitive edge, and the compass that guides your customers and internal teams through the labyrinth of your products or services.  However, here's the big question: Should you build an in-house dream team of tech writers or explore the magic of outsourcing?

The answer should be based on your specific business needs, resources, and long-term goals. Many companies find a combination of in-house and outsourced talent to be the most effective approach, allowing them to leverage the strengths of both options.

In-House vs. Outsourcing: Weighing the Pros and Cons

In the great in-house versus outsourcing showdown, each contender brings its own set of merits and demerits. There's no denying that an in-house team boasts some remarkable advantages, but let's shed some light on why outsourcing makes sense.

Expertise That Packs a Punch
When you enlist CAD-IT's outsourced technical content authors, you're not just hiring a writer; you're bringing in a team of specialists. Our extensive pool of professionals specialises in creating, updating, and maintaining technical documentation. These experts are well-versed in diverse industries, offering deep knowledge and insights that in-house teams might find challenging to match. Plus, there's no need to fret about training and development – we've got it covered.

The Cost Factor
Building and maintaining an in-house technical writing team can put a considerable dent in your budget, considering salaries, benefits, training, and office space. Outsourcing offers flexible pricing models, tailored to your specific needs and budget, leading to substantial cost savings. It's like having your cake and eating it too – premium documentation at a fraction of the cost.

Flexibility and Scalability
The demand for technical documentation can fluctuate dramatically. Outsourcing provides you with the flexibility to scale your technical content team up or down as needed. No more worrying about hiring, firing, or idle employees. This adaptability can be challenging to achieve with an in-house team.

Outsourcing the writing of your technical content brings a plethora of time-saving benefits. From more efficient resource allocation to a reduction in administrative tasks associated with running an internal team, it's a time-saver's paradise. This means you won't have to manage and coordinate a team of people, allowing you to focus on other critical areas of your business.

Top-Notch Quality Assurance
CAD-IT's experienced technical writers are well-versed in best practices and industry standards. They bring professionalism, consistency, and a keen eye for detail to your documentation, guaranteeing a high-quality final product. It's worth noting that we're also ISO 9001 accredited, underscoring our commitment to both quality and the continuous improvement of our services.

Risk Reduction
Technical documentation isn't just about words; it's about compliance, security, and ticking all the right boxes. We ensure your documentation is as robust as your offerings, reducing potential legal and security risks.

In a nutshell, choosing to outsource your technical content authoring can be like a secret weapon in your documentation arsenal. It often provides an exceptional cost-to-value ratio, and can be the most cost effective choice for your business.

So, if you're looking to up your documentation game, CAD-IT is your go-to partner for success. It's time to unlock the full potential of your technical documentation. Ready to dive in? Head over to  or drop us a line at  to get the conversation started. Your documentation journey is about to get a whole lot more exciting.

Have you considered switching to interactive 3D technical documentation? Read more about it in this short blog.

Considering outsourcing for your technical documentation requirements? This PDF will provide you with the information you need to get started.